Terms of Service

Playermetry Terms of Service

Last Updated: June 2026

Please read these Terms of Service (“Terms”) carefully before placing an order for or using the Playermetry service (“Service,” “Reports,” “Data”), operated by Playermetry (“Playermetry,” “we,” “us,” or “our”).

By placing an order and completing payment, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or purchase the Service.

1. Acceptance and Scope of Terms

These Terms govern the purchase, delivery, and use of all Playermetry Data and Reports. They constitute the entire agreement between you and Playermetry regarding your acquisition and use of the packages you order.

These Terms apply to both:

  • Consumers (individuals acting outside a trade or profession), and
  • Business clients (clubs, agents, scouts, organisations).

Certain statutory rights may apply only where the purchaser qualifies as a consumer under applicable law.

2. Service Description and Limitations

2.1 Service Offered

Playermetry provides football-related statistical analysis, based on our proprietary Playermetry Rating, delivered as digital reports via email.

Packages are offered in two forms:

  • One-time report packages (Single, Starter, Watchlist, Advanced), which provide a fixed number of Reports delivered on a one-time basis; and
  • Annual packages (Pro and Season Pass), which remain valid for twelve (12) months from the date of purchase and may include scheduled data refreshes and additional services as described on the Playermetry website at the time of purchase.

The Service is intended as a filtering and scouting prioritisation tool, not as a final decision-making system. It does not grant access to an online database, live query platform, or self-service portal; all Reports are compiled by Playermetry and delivered by email.

2.2 Eligibility of Players

A player must have a minimum of 500 minutes played within the last two years to be eligible for a rating. Where a requested player does not meet this threshold, or is not present in our dataset, Playermetry will inform you and that player will not count against your package’s report allowance.

Certain report elements vary by player profile. In particular, predictive trajectory charts are not produced for all players (for example, for players above or below certain age thresholds), as described on the Playermetry website. In such cases the Report will contain the remaining applicable elements.

2.3 Core Limitations and Acknowledgements

By purchasing the Service, you acknowledge and agree that:

No performance guarantee. All Reports are based on historical match data and statistical modelling. They do not guarantee the future performance, fitness, development, or suitability of any player.

Scouting disclaimer. Playermetry expressly recommends that any recruitment, transfer, or contractual decision be supported by comprehensive qualitative scouting, video analysis, and/or player trials. The Playermetry Rating measures impact on results; it does not assess playing style, tactical fit, or any human or psychological factor.

Dependence on available data. Reports reflect the most complete and verified publicly available match data accessible to Playermetry for the leagues covered. Where a player has competed in leagues not covered by Playermetry, those periods will not be reflected in the Report.

2.4 Data Updates and Refreshes

Playermetry’s standard datasets are updated periodically, as described on the website. Reports are generated from the most current dataset available at the time of order.

Where a package expressly includes data refreshes (Pro and Season Pass), those refreshes apply only to Reports already ordered by you, and only within the validity period and at the intervals described for that package on the website at the time of purchase. No refreshes are provided after a package’s validity period has ended.

3. Ordering, Payment, Delivery, and Refund Policy

3.1 Ordering Process and Payment

Ordering. The Service is sold as packages described on the Playermetry website. Orders must be placed via the contact form on the website, specifying the package and the players or selection criteria requested.

Payment link. After receiving your order request, Playermetry will send a secure payment link by email within a maximum of 24 hours.

Payment confirmation. You must complete payment using the provided link. Delivery begins after payment is confirmed.

3.2 Delivery of Reports

Delivery timelines are as follows:

  • Standard packages (Single, Starter, Watchlist, Advanced): Reports are delivered by email within a maximum of 72 hours after payment confirmation, and usually sooner.
  • Large and annual packages (Pro, Season Pass): larger volumes may take longer to compile. Such orders are prioritised and may be delivered in batches, so that usable Reports reach you as quickly as possible rather than all at once.

For annual packages, Reports may be requested at any time within the twelve-month validity period, up to the package’s total report allowance.

3.3 Report Allowances and Fair Use (Annual Packages)

Annual packages provide a report allowance that may be drawn upon throughout the twelve-month validity period:

  • The Pro package is limited to its stated allowance of 300 Reports within its validity period.
  • The Season Pass is subject to a fair-use limit of up to 1,000 Reports within its validity period.

Regardless of package, Playermetry may review usage that is materially inconsistent with normal scouting activity, and may decline or pause fulfilment of requests that appear designed to extract, replicate, or systematically download a substantial portion of the Playermetry dataset rather than to support genuine scouting.

3.4 Digital Content, Right of Withdrawal, and Refunds

The Service constitutes the supply of digital content not provided on a tangible medium, within the meaning of EU consumer protection law.

By placing an order and completing payment, you:

  • expressly request the immediate execution of the Service;
  • acknowledge that delivery of the digital content begins immediately after payment confirmation; and
  • acknowledge that you lose your right of withdrawal once execution of the Service has begun, in accordance with Article 16(m) of Directive 2011/83/EU and OUG 34/2014.

Accordingly:

  • All payments are non-refundable once delivery of the Reports has begun, including in cases of subjective dissatisfaction, change of opinion, or perceived usefulness.
  • Refunds may be issued only where expressly required by mandatory law, or where Playermetry fails to deliver the purchased Reports.

For annual packages, the package price is payable in full at purchase and is non-refundable once delivery of any Report under that package has begun, regardless of the number of Reports subsequently requested within the validity period.

4. Intellectual Property Rights

4.1 Ownership

All Reports, Data, ratings, metrics, methodologies, models, algorithms, and underlying intellectual property forming the Service are and remain the exclusive property of Playermetry and its licensors. No ownership rights are transferred to you by purchasing the Service.

4.2 Permitted Use

Reports are licensed to you for the internal scouting and analytical use of a single client or organisation, or, for individual consumers, for personal informational use. Internal sharing within your own organisation is permitted. The Reports may not be shared with, or used on behalf of, any other club, agency, or third party.

4.3 Restrictions

You agree not to, and not to permit any third party to:

  • reproduce, copy, modify, distribute, sell, sublicense, lease, or otherwise commercially exploit any part of the Reports, Data, or methodology;
  • publish or publicly distribute the Reports or the ratings they contain, in whole or in part, except as agreed in writing with Playermetry;
  • systematically extract, scrape, aggregate, or store the ratings or Data in order to reconstruct or approximate any substantial part of the Playermetry dataset; or
  • use the Reports, Data, or ratings to build, train, or improve any product, service, model, or database that competes with Playermetry.

Any external public sharing or commercial redistribution is strictly prohibited without Playermetry’s prior written consent.

5. Confidentiality and Publicity

Your order details, selection criteria, and use of the Service are treated as confidential and will not be disclosed publicly by Playermetry.

The only exception is the joint public announcement of a successful signing or partnership, which will be made solely with the prior written consent of all parties involved.

6. Termination

Playermetry reserves the right to suspend or terminate Report delivery, or to prohibit future orders, immediately and without prior notice or liability, if you breach these Terms, in particular the provisions relating to intellectual property, permitted use, and fair use.

Where a package is terminated for breach by you, no refund is due, and you must immediately and securely delete all previously delivered Reports and Data from your systems.

7. Limitation of Liability

To the maximum extent permitted by law, Playermetry shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising from:

  • your use of or inability to use the Reports;
  • any recruitment, transfer, financial, or contractual decision made based on the Reports;
  • the actions or content of third parties; or
  • unauthorised access to or alteration of the Reports.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to conflict-of-law provisions.

9. Changes to These Terms

Playermetry reserves the right to modify these Terms at any time. Updated Terms will be published on the website and will apply to orders placed after their effective date.

10. Contact Information

For any questions regarding these Terms, please contact us via the contact form on the website.