Playermetry Terms of Service
Last Updated: February 2026
Please read these Terms of Service (“Terms”) carefully before placing an order for or using the Playermetry service (“Service,” “Reports,” “Data”), operated by Playermetry (“Playermetry,” “we,” “us,” or “our”).
By placing an order and completing payment, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or purchase the Service.
1. Acceptance and Scope of Terms
These Terms govern the purchase, delivery, and use of all Playermetry data and reports. They constitute the entire agreement between you and Playermetry regarding your acquisition and use of the specific data packages you order.
These Terms apply to both:
Consumers (individuals acting outside a trade or profession), and
Business clients (clubs, agents, scouts, organizations).
Certain statutory rights may apply only where the purchaser qualifies as a consumer under applicable law.
2. Service Description and Limitations
2.1 Service Offered
Playermetry provides football-related statistical analysis, based on the proprietary Playermetry Percentile metric, delivered as static digital reports via email.
The Service:
is a one-time digital data delivery;
does not grant access to an online database, live platform, or subscription service;
is intended as a filtering and scouting prioritization tool, not as a final decision-making system.
2.2 Core Limitations and Acknowledgments
By purchasing the Service, you acknowledge and agree that:
- No Performance Guarantee
All reports are based on historical match data and statistical modeling. They do not guarantee future performance, fitness, development, or suitability of any player. - Scouting Disclaimer
Playermetry explicitly recommends that any recruitment, transfer, or contractual decision be based on comprehensive qualitative scouting, video analysis, and/or player trials. - Cross-League Comparison Limitation
The Playermetry Percentile is primarily relative to the competitive environment in which a player competes. While global data is tracked, no guarantee is provided regarding absolute comparability across significantly different leagues or competitive levels.
2.3 Acceptable Use
You agree to use the Reports solely for:
personal informational purposes, or
internal analytical use within your organization.
You may not publish, redistribute, resell, publicly compare, or commercially exploit the Reports or Data without prior written consent from Playermetry.
3. Ordering, Payment, Delivery, and Refund Policy
3.1 Ordering Process and Payment
- Ordering
The Service is sold as one-time digital data packages, as described on the Playermetry website. Orders must be placed via the contact form on the website. - Payment Link
After receiving your order request, Playermetry will send a secure payment link via email within a maximum of 24 hours. - Payment Confirmation
You must complete payment using the provided link and reply to the payment email with valid proof of payment (e.g., receipt or transaction confirmation).
3.2 Delivery of Reports
Delivery timelines are as follows:
- Small to Medium Orders (Under 50 Reports)
Reports will be delivered via email within a maximum of 48 hours after payment confirmation. - Large Orders (50+ Reports)
Delivery will be phased. At least 50 reports will be delivered every 24 hours until the full order is completed.
3.3 Digital Content, Right of Withdrawal, and Refunds
The Service constitutes the supply of digital content not provided on a tangible medium, within the meaning of EU consumer protection law.
By placing an order and completing payment, you:
expressly request the immediate execution of the Service;
acknowledge that delivery of the digital content begins immediately after payment confirmation; and
acknowledge that you lose your right of withdrawal once execution of the Service has begun, in accordance with Article 16(m) of Directive 2011/83/EU and OUG 34/2014.
Accordingly:
All payments are non-refundable once delivery of the reports has begun, including cases of subjective dissatisfaction, change of opinion, or perceived usefulness.
Refunds may be issued only where expressly required by mandatory law, or if Playermetry fails to deliver the purchased reports.
4. Intellectual Property Rights
4.1 Ownership
All Reports, Data, metrics, methodologies, models, algorithms, and underlying intellectual property forming the Service are and remain the exclusive property of Playermetry and its licensors.
No ownership rights are transferred to you by purchasing the Service.
4.2 Restrictions on Use and Distribution
You agree not to reproduce, copy, modify, distribute, sell, sublicense, or otherwise exploit any part of the Reports, Data, or methodology without express written permission from Playermetry.
Internal sharing within your organization or personal informational use is permitted. Any external public sharing or commercial redistribution is strictly prohibited.
5. Termination
Playermetry reserves the right to terminate report delivery or prohibit future orders immediately, without prior notice or liability, if you breach these Terms, particularly the provisions relating to intellectual property and permitted use.
Upon termination for breach, you must immediately and securely delete all previously delivered Reports and Data from your systems.
6. Limitation of Liability
To the maximum extent permitted by law, Playermetry shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising from:
your use or inability to use the Reports;
decisions made based on the Reports;
actions or content of third parties;
unauthorized access to or alteration of the Reports.
7. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to conflict-of-law provisions.
8. Changes to These Terms
Playermetry reserves the right to modify these Terms at any time. Updated Terms will be published on the website and will apply to orders placed after their effective date.
9. Contact Information
For any questions regarding these Terms, please contact us here.