Legal & Privacy Policy

Last Updated: February 2026

At Playermetry (“Playermetry”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data. This Policy explains how we collect, use, store, and share your information, as well as your rights under applicable data protection laws, including the GDPR.

By using our services, submitting a contact form, or purchasing our digital reports, you agree to the terms described here.

1. Data Controller

Playermetry is the data controller for all personal data collected via our website and services.

• Company Name: TBD

• Registered Address: TBD

• CUI: TBD

• Contact for Data Protection Inquiries

You can contact us regarding your data, privacy concerns, or to exercise your rights under GDPR.

2. Personal Data We Collect

We collect only the personal data necessary to provide our services:

• Name, email, contact details – to communicate with you, process orders, and respond to inquiries
  Legal basis: Contractual necessity (Art. 6(1)(b) GDPR)

• Payment details (via third-party processors) – to process payments
  Legal basis: Contractual necessity (Art. 6(1)(b) GDPR)

• Order history / purchase information – to deliver reports and manage accounts
  Legal basis: Contractual necessity (Art. 6(1)(b) GDPR)

• Analytics cookies (optional) – to improve website and service performance
  Legal basis: Consent (Art. 6(1)(a) GDPR)

Note: We do not sell your personal data.

3. How We Use Your Data

We use your data to:

• Provide and deliver the digital reports you request

• Send you updates about your orders

• Maintain security and prevent fraud

• Comply with legal obligations (tax and accounting)

• Improve our website and services (analytics only if you opt in)

We will never use your data for marketing unless you explicitly consent.

4. Legal Basis for Processing

All processing of your personal data is based on one of the following legal grounds:

1. Contractual necessity: to process and deliver your purchased reports
2. Consent: for optional cookies, analytics, or marketing communications
3. Legal obligation: to maintain accounting records and comply with Romanian law
4. Legitimate interest: limited to fraud prevention and website security

5. Data Retention

We store your data only for as long as necessary for the purposes outlined above, or as required by law:

• Contact form and order data: 5 years (for accounting and legal compliance)

• Payment receipts via third-party processor: retained by processor per their policy

• Analytics data (if consented): 12 months

After these periods, data will be securely deleted or anonymized.

6. Sharing and Third-Party Services

We may share your data with trusted third-party service providers, only to the extent necessary to provide the service:

• Payment processors (e.g., Stripe, PayPal)

• Email delivery services (for sending reports)

• Hosting providers

• Analytics providers (only if you consent)

All third parties are bound by strict contracts and GDPR-compliant processing agreements. We do not sell or rent your data.

7. Cookies and Tracking

We use cookies on our website:

• Strictly necessary cookies: Required for site functionality (no consent needed)

• Performance / analytics cookies: Only used if you consent via the cookie banner

You can manage or withdraw your cookie consent at any time by adjusting your browser settings or via our cookie banner.

8. Your Data Rights (GDPR)

You have the following rights regarding your personal data:

1. Access: Request a copy of the data we hold about you
2. Correction: Correct inaccurate or incomplete data
3. Erasure: Request deletion of your data (subject to legal retention obligations)
4. Restriction: Limit processing in certain circumstances
5. Data Portability: Receive your data in a structured, machine-readable format
6. Withdraw Consent: You can withdraw consent for cookies or marketing at any time
7. Lodge a Complaint: Contact the Romanian Data Protection Authority (ANSPDCP)

To exercise these rights, contact us here.

9. Security of Your Data

We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including encryption, access controls, and secure storage.

10. Children’s Privacy

Playermetry does not knowingly collect personal data from children under 16. If you believe we have inadvertently collected data from a child, please contact us and we will delete it.

11. Changes to this Policy

We may update this Policy occasionally to reflect changes in law or our services. The latest version will always be posted at https://playermetry.com/legal-privacy-policy/ with a “Last Updated” date.